Returns & Exchanges
At USA Flag Co., we take pride in our craftsmanship and want you to be completely satisfied with your purchase. If your flag or home accessory doesn't meet your expectations, you can return or exchange it within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully pack the items in their original packaging, ensuring all hardware and accessories are included to prevent damage during transit.
Label and Ship
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping your tracking receipt for reference.
Inspection and Refund
Once our warehouse receives and inspects the item for quality, we will process your refund or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing